Terms of service
Effective Date: January 2026
Welcome to www.sultanpcj.ca (“the Site”), owned and operated by Sultan Perfumes, Clothing and Jewellery — The Royal Collection. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By visiting or making a purchase through our Site, you agree to abide by these Terms. If you do not agree, please discontinue use of the Site.
1. Product Information and Availability
Product Descriptions:
We take great care to ensure that all product information — including descriptions, imagery, and pricing — is accurate and up to date. However, minor variations in color, texture, or presentation may occur due to screen settings or handcrafted production differences. We do not guarantee that all content on the Site is completely error-free.
Availability:
All products are subject to availability. Certain items, including handcrafted perfumes and jewellery, are produced in limited quantities. We reserve the right to modify, discontinue, or replace any product at any time without notice.
2. Orders and Payment
Order Acceptance:
Your receipt of an order confirmation does not constitute final acceptance. All orders are subject to review and approval. We may refuse, limit, or cancel any order for reasons that include product availability, pricing or description errors, or issues related to payment verification.
Payment:
We accept major payment methods supported by Shopify’s secure processing system. By submitting your order, you confirm that you are authorized to use the payment method provided and that the information you supply is accurate.
3. Pricing and Currency
All prices listed on www.sultanpcj.ca are displayed in Canadian Dollars (CAD) unless otherwise stated.
Taxes and shipping fees are calculated and displayed at checkout based on your location. Sultan Perfumes, Clothing and Jewellery reserves the right to adjust prices without prior notice.
4. Shipping and Delivery
Orders are processed and shipped to the address provided at checkout. Estimated delivery times are for reference only and may vary based on courier performance or international customs.
We are not responsible for delays resulting from carrier errors or circumstances beyond our control.
For detailed information, please refer to our full Shipping Policy.
5. Returns and Refunds
We aim for complete customer satisfaction. Returns and exchanges are subject to our Refund & Returns Policy and must comply with its outlined conditions.
Items must be unused, sealed, and in their original packaging to qualify for return. Custom jewellery and opened perfumes are non-returnable.
6. Intellectual Property
All content on this Site — including text, logos, images, and product designs — is the exclusive property of Sultan Perfumes, Clothing and Jewellery — The Royal Collection.
No part of this website may be copied, reproduced, or distributed without prior written consent.
7. Limitation of Liability
Sultan Perfumes, Clothing and Jewellery is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services, even if advised of the possibility of such damages.
8. Privacy
We value your privacy and handle your personal information with care. Please refer to our Privacy Policy for full details on how we collect, use, and protect your data.
9. Policy Updates
Sultan Perfumes, Clothing and Jewellery reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page. We encourage you to review these Terms periodically to stay informed.
10. Contact Us
For any questions regarding these Terms or your purchase, please contact us at:
📧 sultanpcj@gmail.com
🌐 www.sultanpcj.ca
Sultan Perfumes, Clothing and Jewellery — The Royal Collection
Toronto, Canada