Privacy policy

Effective Date: January 2026

At Sultan Perfumes, Clothing and Jewellery — The Royal Collection, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Shopify-powered online store.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, billing and shipping address, email, and phone number provided during checkout.

  • Payment Information: Processed securely through Shopify or third-party payment gateways — we do not store credit card details.

  • Device Information: Collected automatically through cookies, IP address, and browser data to improve your shopping experience.

  • Order Information: Details related to your purchases, preferences, and communication history.

2. How We Use Your Information

Your data helps us to:

  • Process orders and deliver products.

  • Communicate about your order, promotions, or updates.

  • Improve our website and customer experience.

  • Comply with legal obligations and fraud prevention measures.

3. Sharing Your Information

We may share your details with:

  • Shopify: Our e-commerce platform, which securely processes and stores data.

  • Service Providers: Shipping carriers, payment processors, and marketing partners who assist in operating our business.
    We never sell or rent your personal information.

4. Cookies

We use cookies to remember your preferences, analyze site traffic, and personalize your experience. You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes mentioned in this policy or as required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent from marketing communications.

  • Request a copy of your stored data.

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on our website with a revised effective date.

9. Contact Us

For questions or privacy concerns, please Contact Us